Refer a Friend

& Earn £10 Mukuru Credit

Frequently Asked Questions

How does Refer a Friend work?

Mukuru has made it even simpler to Refer a Friend! You don’t even have to send money with Mukuru before you are able to Refer a Friend and Earn £10.

All you have to do is register on our UK/EU Website, verify your phone number to receive your unique Refer a Friend Link and Code, which you can then share with friends and family.

Friends can either click on your Refer A Friend Link, which will automatically fill out the details needed OR upon registration, they will need to enter your Code into the Promo Code box.

Once your friend sends £50 or more on their first order and the money is collected by their recipient, your account will be automatically credited with £10 Mukuru credit.

You will receive your unique Link and Code via email, and can also find it on your Refer a Friend dashboard within your Mukuru profile.

You can apply up to £500 of Mukuru Credit towards any order.

Am I able to Refer a Friend?

You qualify to Refer a Friend if you have verified your UK/ EU Mukuru account. You do not need to have sent money with Mukuru to Refer a Friend, all you need to do is , and verify your phone number.

Where do I find my Refer a Friend Link and Code?

Mukuru will send you your unique Link and Code via email when you register. You can also find it on your Refer a Friend dashboard within your Mukuru profile.

Does the person I refer need to be based in the UK / EU?

Yes, Refer a Friend is an incentive programme specifically for those based in the UK and EU.

When will I receive my Mukuru Refer a Friend credit?

Your Mukuru account will automatically be credited with £10 once your friend sends £50 or more on their first order and the money is collected by their recipient. Once your friend's recipient has collected the funds, you will receive an email from Mukuru indicating your account has been credited with £10 Mukuru Credit. Check your balance on your Refer a Friend dashboard.

Remember: Your friend is required to register on Mukuru’s EU/ UK website with your unique Link or Code for you to earn.

If you haven’t received an email or credit isn’t appearing on your Refer a Friend dashboard chat to our support team via Live Chat.

Why isn’t my referral Link or Code working?

If the friend you have referred to is already a Mukuru customer, they will not be able to re-register with you Link or code.

Remember your friend needs to send £50 or more on their first order and the money through the UK/ EU website, and the funds must be collected by their recipient before you will earn £10. Your friend must also successfully register on Mukuru’s EU/ UK website with your unique Link or Code for you to earn.

For more information read our Terms and Conditions

What do I do with my Refer A Friend code?

You can share your unique Link or Code with your friends and relatives in the UK and EU, and encourage them to register, and send money with Mukuru.

Sharing your unique Link is the easiest way to Refer a Friend, as your friend only needs to follow the link to the registration page.

Alternatively, you can share your unique Code with friends, and upon registration have them enter your unique Code in the “Promo Code” field.

How do I know how much Mukuru Credit I have?

You can check your balance at any time by logging into your account, and selecting the Refer a Friend dashboard.

How do I use my Credit?

When you are sending money with Mukuru you can apply up to £500 of Mukuru Credit towards any order. You can use your Mukuru Credit in two ways:

  1. You can create and order directly from the Refer a Friend tab. Select “Send Money” and follow the steps for sending money with your Mukuru Credit.
  2. Select the amount you wish to spend through the Mukuru calculator and choose Mukuru Credit as the payment method.
If I don’t have enough Mukuru Credit, can I pay for part of my order?

Yes, you can choose to pay for part of the order with Mukuru Credit, and the other part with another payment method. If you don’t have a debit / credit on file you can add a new payment method during the payment process.

Can I choose not to use my Mukuru Credit on an order?

Yes, you have the ability to choose what type of payment you wish to use. You are given the option of using the Mukuru credit, paying with your debit/credit card or EFT.

How much Refer a Friend credit can I use on my order?

You can apply up to £500 of Mukuru Credit towards any order.

What are the Terms & Conditions?

To learn more, read the Terms and Conditions.